Shipping policy
At aleccur, we are committed to providing a clear and reliable shipping experience.
1. Business Information
- Store Name: aleccur
- Website: aleccur.com
- Email: contact@aleccur.com
- Phone: +4915208582199
- Address: Alte Ziegelhütte 7, 67547 Worms, Allemagne
2. Shipping Destinations
We currently ship to countries within Europe.
If your country is not available at checkout, we do not ship to that location.
3. Shipping Costs
✅ Free Shipping on all orders
- No minimum order required
- No additional or hidden fees
All shipping costs are clearly displayed at checkout.
4. Order Processing Time
- Orders are processed within 1–2 business days (Monday to Friday)
- Orders are not processed on weekends or public holidays
- Orders placed after business hours will be processed the next business day
Once your order is shipped, you will receive a confirmation email.
5. Delivery Time
- Estimated delivery time: 3–6 business days (Monday to Friday)
Estimated timeline:
- Processing time: 1–2 business days
- Transit time: 2–4 business days
Delivery times are estimates and may vary depending on the shipping carrier and destination.
6. Order Tracking
- All orders include tracking information
- Tracking details are sent via email after dispatch
7. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
8. Lost or Delayed Packages
If your order is delayed or lost, please contact us at:
We will assist you in resolving the issue with the shipping carrier.
9. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photo evidence.
We will review the issue and provide a replacement or refund where applicable.
10. Contact Information
For any shipping-related questions, please contact:
- Email: contact@aleccur.com
- Phone: +4915208582199
- Address: Alte Ziegelhütte 7, 67547 Worms, Allemagne